At XBM PRODUCTS, we respect and value the privacy of our customers. Protecting your personal information is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us through any platform.
When you place an order with XBM PRODUCTS, we collect essential personal information such as your name, contact number, email address, delivery address, and order details. For customized products, we may also collect additional information such as names, text, images, or design instructions required to complete your order accurately. All information collected is used strictly for order processing and customer service purposes.
Your personal data helps us confirm orders, process payments, prepare customized items, arrange delivery, and communicate with you regarding order status, confirmations, and support queries. We may also use your information to improve our services, product quality, and customer experience. Promotional messages are only sent with customer consent.
XBM PRODUCTS does not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers such as courier companies and payment processors, solely for order fulfillment and delivery purposes. These partners are obligated to keep your information secure and confidential.
We implement reasonable administrative and technical security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no online platform can guarantee complete security, we continuously strive to maintain safe systems and processes.
Our website may use cookies to enhance user experience, analyze traffic, and understand customer preferences. Cookies help us improve website functionality. Users may choose to disable cookies through browser settings if desired.
You have full control over your personal information. You may request access, correction, or deletion of your data at any time by contacting us directly. You also have the right to opt out of marketing communications whenever you choose.
XBM PRODUCTS may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Any updates will be posted on this page, and continued use of our services indicates acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly. We are committed to maintaining transparency and earning your trust through responsible data handling.